Frequently Asked Questions

Everything you need to know about your Climb Europe experience.

What is the standard shipping time for European orders?

We offer standard shipping across Europe within 3 to 5 business days. Express shipping options are available at checkout for delivery within 48 hours.

What is your return policy for fashion items?

You can return any unworn, unwashed items with original tags attached within 30 days of delivery for a full refund or exchange.

How do I determine my correct size?

Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing your results to our brand-specific charts for the best fit.

Do you offer international shipping outside of the EU?

Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes upon arrival.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible financing options.

How can I track my order status?

Once your order ships, you will receive an email containing a tracking number and a link to our carrier's portal to monitor your package in real-time.